Delete your account

Last updated: 9 November 2026

You can permanently delete your Blast SMS account and its data at any time, from the website or the mobile app. You don't need to contact us.

Delete from the mobile app

1. Open the Blast SMS app and sign in.
2. Tap More, then Delete account.
3. Enter your password, type DELETE, and confirm.

Delete from the website

1. Sign in at https://blastsms.site/login.
2. Open Profile (top right), then the Delete account tab.
3. Enter your password, type DELETE, and confirm.

Can't sign in?

Email hi@blastsms.site from the email address on your account, with the subject "Delete my account". We'll check that the request is from you and delete the account within 7 days.

What is deleted

Deletion is immediate and can't be undone:

• Your profile, login, API token and signed-in devices
• Contacts, contact groups, blacklist and message templates
• Messages, campaigns and delivery reports (scheduled campaigns are cancelled)
• Sender ID applications and support tickets
• Your remaining SMS unit balance (see the Refund policy)

What we keep

• Payment records (amount, date, M-Pesa receipt number) for 7 years, as Kenyan tax law requires. They're kept without your name or phone number.
• Security logs (for example "account deleted", with an IP address) for up to 12 months, to prevent fraud.

Before you delete

Export your contacts (Contacts → Export) and messages (Reports → Export) if you want a copy. If you only want to remove some data, you can delete individual contacts, groups or messages without closing your account.